The Community in more languages
Now the forum welcomes more languages.
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Hi sorry to hear that can you tell me which version of kindle you are using and also that you are on one of the fully supported game platforms listed below ๐
Kindle Fire HD 8 (10th generation)
Amazon
Thanks for the help!๐
thank you can you tell what level you have stopped at and have you tried to log out of the game and leave your device off for a moment or two
also please add your game ID I need this if your game needs looking into
You can find this from the cog wheel on your start up screen once you select profile (the figure shadow icon) tap the word king at the top of the page this will reveal your ID ๐
You're welcome. I stopped at level 2260, I have logged out, logged in and even uninstalled and reinstalled the game. User ID 6206098595
Name on the game is Sam Blue
Thank you I have raised this and am awaiting confirmation as your device seems no longer compatible to receive updates but let's see if its confirmed ๐
Ok thank you for keeping me updated.๐
You are very welcome ๐
I appreciate your help.๐
Hi I have had confirmation and it is as I thought you can now only play using a mobile device with android or IOS 10 or above
We do not support Amazon ๐
Hi,
Thank you for the help I appreciate it.