Trouble logging in

PrettyBubbles

Hi @گلی I have moved your issue over and will help you

You are logged in to the community as you are able to post

Where is it that you can not log into 💓

گلی

Hello my friend

I still can't log into my account, and I have no progress in the game

گلی

In fact, my entry to the site has been banned. Besides, I am from Iran

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2711043#Comment_2711043

I don't understand if you had been banned you would not be able to access the community 💓

گلی

I emailed the support team and explained my problem, and they replied that we were banned. But then why can I enter the forum?

گلی

Hi, my dear friend

I got my account back and thank you very much. I love you🌹🌹🌹🌹

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2711417#Comment_2711417

Great my friend now you can join in the fun 💓

گلی

Hello my friend

Again, both my account and my lives were taken from me and I can't enter my account and access is prohibited for me. I only have this condition in the game Bubble 2, but everything seems normal in Bubble 3.

گلی

I don't understand what the issue is.. I have been playing for years, what happened?

گلی

I also sent an email to the support team, they just said that your country has been sanctioned

So, I've been playing this whole year, what's going on, no one does anything for me..

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2718679#Comment_2718679

Hi I truly do not understand you originally said you were banned why was this

You later replied and said you were given your account back

Now you are saying you are once again denied access

I really need more clear information and any screenshots of what it says when you attempt to access your account

Also please tell me what device and platform you are using 💓