Why do you keep giving me connection issues?

Ptulman

You fixed this yesterday and now I am back to square 1. I am connected to FB and I don’t have internet issues. please fix. thanks

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/426273/why-do-you-keep-giving-me-connection-issues

Hi my friend welcome

Yes unfortunately we have a known connection issue at the moment our team have been made aware and are working on it

Your patience will be greatly appreciated whilst we await further feedback from our CM 💓

Ptulman

Besides BW2, I am also having “connection” issues with candy crush soda. At this point there is no buying anything! 😢

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2862048#Comment_2862048

Yes sorry my friend but it is unfortunately affecting a few of our games 💓

Ptulman

Omg. Now all my “friends/messages” (BB2) are gone!!! What the “h” is going on??. Not fun to play anymore.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2870771#Comment_2870771

Hi my friend so sorry to hear that

Currently I don't have any other players experiencing your issues so we need to perform some trouble shooting

Please check for any pending updates, clear the game cache from your device settings menu be sure to have a strong Internet connection and a minimum of 2gig of free memory

Log out not just close the game and leave your device off for a moment or two you may have to repeat this step let's see if this resets things for you 💓