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You fixed this yesterday and now I am back to square 1. I am connected to FB and I don’t have internet issues. please fix. thanks
Hi my friend so sorry to hear that
Currently I don't have any other players experiencing your issues so we need to perform some trouble shooting
Please check for any pending updates, clear the game cache from your device settings menu be sure to have a strong Internet connection and a minimum of 2gig of free memory
Log out not just close the game and leave your device off for a moment or two you may have to repeat this step let's see if this resets things for you 💓
Omg. Now all my “friends/messages” (BB2) are gone!!! What the “h” is going on??. Not fun to play anymore.
Yes sorry my friend but it is unfortunately affecting a few of our games 💓
Besides BW2, I am also having “connection” issues with candy crush soda. At this point there is no buying anything! 😢
Hi my friend welcome
Yes unfortunately we have a known connection issue at the moment our team have been made aware and are working on it
Your patience will be greatly appreciated whilst we await further feedback from our CM 💓
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I'm not getting my free lifes when I sign in, anyone else hhaving this problem?
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
Hİ, I need help my account was connected to Facebook and I deleted Facebook account but before that, I connected my account to my e-mail account and created a new login password I passed 7 thousand episodes, I need a way to log in again. The support email directed me to the community 🤷🏻♀️
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
