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Lost potions

jackiesh
jackiesh Posts: 4

Level 1

jackieshApr 25, 2024

I've lost all my potions. I switched on my mobile and ALL my potions have gone. There were hundreds of them. Any advice would be appreciated. Thanks.

https://us.v-cdn.net/6030983/uploads/BL3KGBNJ0MBS/img-20240425-wa0000.jpg

Comments

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Sorry to hear that my friend

    If any were purchased by yourself please select the contact us tab at the bottom of this page and explain to our customer services they can check your account and reimburse you

    Unfortunately free booster cannot be reimbursed 💓

  • jackiesh
    jackiesh Posts: 4

    Level 1

    They were all won by completing quests and mini games. However, I don't think it's very fair that they can just be taken away from me.

  • benniem27
    benniem27 Posts: 247

    wow - I agree ; that’s awful news. I don’t understand why boosters we’ve won cannot be replaced following a game glitch - especially if you spend money to support the game. Of course spending money is not expected. Good luck and fingers crossed.

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