Not receiving prize

rhaddock905

I have completed some of your task

Like the tower game have finished but never get the final prize twice this has happened

Can't log off because then I lose all my lives and booster

Is there something to fix this

Thanks

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/449213/not-receiving-prize

Hi my friend welcome

We don't currently have a known issue with the jack pole event a

Can you check for any pending updates and clear the game cache from your device settings menu make sure you have a strong Internet connection and at least 2gig of free memory

Close down and leave your device off for a moment or two

If you do this occasionally it will keep you up to date and hopefully once the event arrives again all will good 💓