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Game not loading (EDITED BY CM: Investigating)
BB2 is only loading to 62% and not going any further. I have read the technical posts and completed all actions (cleared cache, have space, restart etc) nothing has worked except ininstalling and reinstalling, but I have had to do this 3 times now and I am getting very frustrated as lose all my boosters each time. King just keep referring me to the help page and are ignoring the fact that I have tried the 'help' and it doesn't work. Can anyone please point me in the right direction to get back to playing? TIA
Answers
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Hi my friend sorry you haven't got the right help from our customer services they are usually very good
what I mean is no known issues have been reported so we don't have a fix to pass on
I understand you personally are having the issue thats why as it is currently only yourself it could be a device or connection issue
I referred you to customer services as sometimes they are aware of known issues if there is one before we do
Please try again and reply to the first automated email you will receive and explain again in your reply
Once you receive a none automated reply please explain that here in the community we can not help as you have already performed all our trouble shooting steps and we are not aware of this issue affecting players other than yourself 💓
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