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Game is not working, can open level but only a few or no bubbles appear, nor does the field of play.
Sorry to hear that it is why we always follow trouble shooting first an uninstall is the last option
If you had been previously saving your progress if you play any level then close down and leave your device off for a moment or two this should bring back all your saved progress 💓
can’t see friends or get the lives they sent
thank you
I play on an iPad Air (7th gen) running iOS 16.6.1. have tried what you suggest, more than once, including shutting down and rebooting device. deleted the app and reloaded it, that worked but lost all progress in the game!
Hi my friend sorry to hear you are having this issue
Please check for any pending updates then log out not just close down then leave your device off for a moment or two let's see if this resets it for you
If not please supply…..
Name and model of your device and the platform you use to play 💓
Dear players, We're aware of an issue where despite beating levels past level 9310, the game pushes you back to level 9310 and leaves you stuck there, without showing further levels, even if you previously had access to new levels. Please be reassured that our Studio is working on fixing the issue and we'll update you as…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
