Why I can not delete Bubble Witch Saga

Roseofsharon1

Hi the bubble witch 2/3 is not allowing me to sign in it keeps saying no connection when I am online and tried to delete it and it will not delete in order for me to reinstall it

Screenshot 2025-03-10 150724.png

Uploaded Mar 10, 2025644.19 KB

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/489988/why-i-can-not-delete-bubble-witch-saga

Hi my friend welcome Sorry to hear that

Before you uninstall let's try a reset

Check for any pending updates

Check you have the latest game version you should be in version 1.173.0.1 bw2 and version 9.9.1.0 bw3 you can find this from information from your phone settings menu then apps then bw2/bw3

Clear the in game cache you can find this from your phone settings menu then apps then bw2/bw3 then select Storage

Log out and leave your device off for a moment or two lets see if this helps 💓

Roseofsharon1

Hi Pretty Bubble, thank you for that information, but I am not on my phone, I play on my computer and I have checked for updates and it shows none for now.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3285037#Comment_3285037

Hi my friend Please select the contact us tab at the bottom of this page and explain to our customer services they can check further

First you will receive an automated reply please reply back to this and explain again 💓