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I had over 40 of each potion. I did not loose progress or other items. Just the potions, I still have bubbles to create more
Hi Witches and Wizards! 🧙♀️🧪 Thanks a bunch for bringing this up. We totally get how frustrating it is to lose your potions. Just so you know, the issue has already been reported to the Studio, and they’re looking into it.
We really appreciate your patience while the magic brews behind the scenes! We'll keep you updated as soon as we hear more. 💫
Hi guys could you please all raise this issue with our customer support by selecting the contact us tab at the bottom of this page and explain
First you will receive an automated email please reply back to this and explain again 💓
no change in phone or reset one minute they were there and next they had gone. It’s clearly affected a few people. Can you reinstate them please
yes I have lost all my potions too. I had over 80 between all three. Can you reinstate please
hello,
same happened to me, my count of potions was reseted to 1, lost over 15/20 of each.
I would appreciate some help and feedback from the support.
Thanks !
Bueno, yo nunca tuve mas de dos pasiones 🤭 pero creo que nunca se me desaparecieron 🤷🏻♀️
my sparkle shower has also vanished !!
Hi my friend I have already raised this and am awaiting feedback 💓
all of my potions have disappeared. I had dozens of them. Will they be replaced?
you can also see - we have no option to make the star shower bubbles - or whatever they are called - yet we have all the stars. 🤷♀️ it is a glitch in the update. I - and I and I am sure others - did nothing to create this but run King’s update!
no - same device for 2 years
I have had the same issue - my phone and apps are all updated. It happened after the BWS2 game update yesterday.
Hi my friends did you change device or reinstall 💓
my potions have disappeared also. Please help return them to us.
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@PrettyBubbles 🌟😄
my potions have not been reinstated. When do you expect your fix will take effect?
Hi my friend check for any pending updates then log out of the game and leave your device off for a moment or two let's see if this resets things 💓
that doesn’t appear to have worked.
it’s worked! Thank you
You are very welcome my friend 💓
Hello,
Because the game freezes after watching adds i reinstall the game. I know i lost the boosters. But i won some new at the bingo game but they don't show up. I have purple things with slots. I logout the game and turn off my device but that didden't help. I also have the latest version. I'm at level 2795. Can you help me.
Hi my friend we was aware of locked boosters this issue has now been fixed please play any level the log out not just close the game and leave your device off for a moment or two
They should show as unlocked 💓
Hello Friend,
It didden't work. But i clear the cach, delete all the details en delete the game. I download the game again and the boosters are back yeah. But… watching the adds freezes the game that is still not solved.
I didn’t know this game had ads - maybe not for Australia 🤷♀️
When you have not enough balls at the and on a level you can sometimes watch adds to get 5 balls extra. With some adds the game freezes
that would be great re the ads - except it’s freezing the game. As I said, I have never had an option to watch ads. Fingers crossed your issue is soon fixed.
I don't have ads here in the States, Pennsylvania, to be exact.
Hi Witches and Wizards! 🧙♀️✨ We’ve shared an update in another thread about the missing lives issue, but I wanted to spread the message here as well to make sure everyone’s informed. Here’s a quick recap of what happened: Many of you may remember the loading issue where the game got stuck at 62%. After a thorough…
Hi and welcome to the Bubble Witch 2 Saga Community! We are so happy you made it here! Since we all share the same passion for Bubble Witch 2 Saga, we would like to use this space to introduce ourselves and get to know each others a bit better 🤗 Now, we know that it can be a bit intimidating... so let me start: So, hi…