Trying to get on same level on 2 iPads?

Question

old iPad and new iPad has my name but not on same level.  Can you help me?

User name is Debbie Raynor old iPad on level 3823 and new iPad level 1

please help!

Tetem' · Answer

Hi there, and welcome to the Community! 🤗

I am sorry to hear you're having issues with your progress not synching across your devices.

To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can.

Here's a guide if needed:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Have a nice day! ⭐️