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old iPad and new iPad has my name but not on same level. Can you help me?
User name is Debbie Raynor old iPad on level 3823 and new iPad level 1
please help!
Hi there, and welcome to the Community! 🤗
I am sorry to hear you're having issues with your progress not synching across your devices.
To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can.
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Here's a guide if needed:
Have a nice day! ⭐️
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I'm not getting my free lifes when I sign in, anyone else hhaving this problem?
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
Hİ, I need help my account was connected to Facebook and I deleted Facebook account but before that, I connected my account to my e-mail account and created a new login password I passed 7 thousand episodes, I need a way to log in again. The support email directed me to the community 🤷🏻♀️
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
