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why did my level drop from 1897 down to 1 again?
Hi and welcome to the Community! 🤗
I am sorry to hear that you're having issues with your progress dropping.
Can you please double check if you are logged into the correct account? If you're not, please do log in to your correct account.
If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. As they're more equipped to investigate and help you restore your progress.
Contact us
Here's a guide if needed:
Hope this helps. Have a nice day! ⭐️
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I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Even though I receive and accept additional lives, they do not show up in my life "count'"
O meu jogo travou numa fase e eles não liberaram as fases.... E nao sai do lugar o jogo
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
