Level erased

Question

I reached level 9668 and this morning, several hours ago, my all achievements were erased and I'm on level 1again. I need to get back. Plus all my helping tools disappeared. I've had 86 of +10, 86 of flying helpers and 82 of balls. Also, 150 changing colours, 15 firing balls and 8 ordinary balls.

I need that all back. Please

PrettyBubbles · Answer

https://community.king.com/en/bubble-witch-saga-2/discussion/592940/level-erased

Hi my friend did you uninstall or change your device as they are usually the only reason for this to happen

With levels once you play a level and restart your device again previously saved levels will return whereas boosters do not as they are saved to your device memory and not your game 💓

MirnaMi · Answer

I have my levels back but all my boosters are gone 😢😢

MirnaMi · Answer

2.15.0.0 is my version of the game. Is that is the latest one