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Hi @shin I see from the email you received as you have wrote above that you are being asked to reply if your problem is not solved and they will respond to you immediately
Please follow there instructions and respond as they have asked you to
The email is to you from customer support who are trying to help you it's not from us
Please follow there advice and send your reply so they can help you further 👍⭐
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I received an email saying that the following problem has been resolved, but it has not been resolved yet.
I'm waiting for a call from Lola_Pop.
Please solve the problem.
(The following is a copy of your email)
Mr. Reddington Reymond
This email is an auto-sent email for King Customer Support tickets. 11583128
Mr. Reddington Reymond
Tickets for customers who have already been accepted by King Player Support (customer support) will be completed in the near future. Please note.
If no problem is currently occurring, we will consider this issue to be resolved and will end the response. There is no need for the customer to take any procedure. If this has not been resolved yet, please contact our support desk. We will immediately correspond.
Thank you.
King player support
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@shin Please read your email from customer services carefully they want you to respond to the email if your issue is not solved
It is not us here in the community who are sending you your emails so you need to follow the instructions in the email and write back to inform them you're issue is not solved
Here in the community we are not contacting you it's a different department that has emailed you not us 👍
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