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Team Quest Screen Frozen
Hello,
For over a month now my team quests board freezes and I can't choose new tiles. We have one person who hasn't been playing but has chosen a quest, so we can't get a new team.
I've tried force restarting, clearing app cache, logging in and out, as well as reinstalling the game. The team quest always freezes and I have to relaunch the game to get out.
Thank you
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Answers
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Hello, @solipsist and welcome to the Community!
We'd love to help you out. Can you please have a look and tell me your player ID? It's a number code and you can find it if you go to your profile, and double tap on the word King that's above your profile picture 😊
Looking forward to hearing back from you!
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Hi @solipsist I see our sweet @Lola_Pop will be assisting you with any know freezing issues once you provide her with your ID👍
I wanted to explain regarding you not being able to start a new board because a team member hasn't joined. This does not stop the board completing as once any one line is completed you will clear and collect your rewards
Sometimes you have to select another tile after 24hrs if you have players who are not active in order to complete lines that are still available, it then means the inactive player will not receive any rewards 👍⭐
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Hello,
My player ID is 1225203119
Thank you
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Hello,
It actually looks like the player finally finished the last tile and it's no longer frozen.
Thank you
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You are very welcome @solipsist thank you for letting us know 👍⭐
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