Games kills the sound on my iPhone

Anne_Pickering · November 2023

While listening to anything I am listen to on any app with sound(Audible, Podcast & Spotify)though my AirPods the sound stops when I connect to BubbleWitch 2 and CandyCrush, once the game has loaded I can swipe down on my iPhone 13 mini and connect the sound again. I have deleted the games apps with the issue and downloaded them again and restarted my iPhone. Has anyone else had or have this issue? The other games I play work fine.

PrettyBubbles · November 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/427770/games-kills-the-sound-on-my-iphone

Hi welcome my friend

No we haven't had any reports of the sound going off it sounds as though there is connection problem when you switch 💓

Anne_Pickering · November 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2878580#Comment_2878580

It only happens on iPhone 13 mini.

PrettyBubbles · November 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2878661#Comment_2878661

Maybe it's device specif then

Have you tried there support team see if they can shed some life on the problem 💓

Anne_Pickering · November 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2878748#Comment_2878748

I thought might be the phone because I had a problem with the volume control, Apple replaced the everything but the shell and camera of the phone, but it made no difference to the sound cutting out on those two games.

bugnlily · December 2023

I gave the same issue and I am now avoiding the game. This sound issue started after the last update. I complained once and will do so again.

Anne_Pickering · December 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2881303#Comment_2881303

They replied saying no one else has reported the issue before! It started about 10 months ago for me.

PrettyBubbles · December 2023

Hi guys it appears that the issue is only when using an iPhone which means its not a game error

My suggestion is to contact your provider and report the issues 💓

bugnlily · December 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/427770/games-kills-the-sound-on-my-iphone

Same issue here. iOS 17.2.. I am giving up on the game

Anne_Pickering · December 2023

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2901204#Comment_2901204

It's very annoying that it does it every time on my iPhone, I will have contact Apple again about the issue, last time they told me to connect King.com.😏

Games kills the sound on my iPhone

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