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My messages are not working, as soon as I click on them to get more lives the game freezes & I have to restart it.
Hi my friend sorry to hear that this is why we never recommend to uninstall until we have tried all possible trouble shooting steps as it does cause you to loose boosters
However if you had been previously saving your progress you can get that back by playing 1 level then close the game and leave your device off for a moment or two any saved progress should then return π
So I logged out & back in, everything was still there but messages still not working. Uninstalled then reinstalled the game, logged in & lost all of my boosts, I had dozens & dozens of boosts, nothing left now. This is so disappointing π
Hi my friend welcome Please check for any pending updates then log out and leave your device off for a moment or two let's see if this resets it for you π
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I'm not getting my free lifes when I sign in, anyone else hhaving this problem?
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
HΔ°, I need help my account was connected to Facebook and I deleted Facebook account but before that, I connected my account to my e-mail account and created a new login password I passed 7 thousand episodes, I need a way to log in again. The support email directed me to the community π€·π»ββοΈ
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I opened the game today & noticed my lives are missing that were sent by other players. Last night I had over 50 when I closed out the game. Where did they go & how do I get them back? Also today there are no ads offered? Are you taking away ads as an option for help completing levels?
π General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart:Β Force close apps and restart your device. Updates:Β Check that you have the latest game and device updates. Memory:Β Keep at least 2GB free storage for smooth gameplay. Connection:Β Use WiFi instead of cellularβ¦
