Game not loading (EDITED BY CM: FIXED)

WhisperD · September 8

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3151714#Comment_3151714

From having a look online it seems we are not alone with this issue, but there doesn't appear to be a permanent fix and I still haven't managed to get a response from King that isn't automated referring me back here 😡 I hope you have more luck!

fleakia · September 9

As of yesterday, I’m having the same issue! BW2 level 1524 is not loading and it’s very frustrating. I have also reached out to support and no response yet.

PrettyBubbles · September 10

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3151960#Comment_3151960

Please keep sending emails until you get a response

Be firm in your email saying we have refered you as here in the community we have given all trouble shooting steps and they have not worked so we can do more

Lme know how you get on 💓

WhisperD · September 10

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3152669#Comment_3152669

I've not received ed a response from my email on 3rd September so I'm nor holding out much hope, I've emailed again..…

benniem27 · September 10

I usually receive a quick response - are you using the link at the bottom of this page “contact us”? I hope you hear soon. Good luck.

Woody · September 12

I have had this problem a couple of times in the past. The only solution I know is to reinstall the game but this means you'll loose all your boosters.

There is definitely a problem.

WhisperD · September 12

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3152669#Comment_3152669

Hi prettybubbles, how can I get a response from an actual person, I just keep getting the automated response with the clear cache etc and check the community and never get a response back to a reply to that message, I am beyond frustrated 😔

PrettyBubbles · September 13

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3153797#Comment_3153797

Hi my friend sorry you are having this problem

Please still reply back and say you have tried all trouble shooting and reached out in the community and we have referred you back to them to investigate further

Please let me know how it goes 💓

PrettyBubbles · September 13

Hi guys can you please post your device, platform and ID 💓

Bubble42 · September 20

Same issue here on an iPad Pro 2020 with iOS 17.6.1 & plenty of free memory. Support told me not to delete and reinstall game again but to wait for an update so my boosters wouldn’t get lost. They had me send a video of my screen so they could see what was happening. Hopefully 🤞 it will be working again soon and the update won’t take too long. I do think this must be a widespread issue.

Game not loading (EDITED BY CM: FIXED)

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