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My game is frozen

I am on level 4927 but every time I try to play it, it goes to level 1 game 999. I have turned my tablet off and on again. I’ve logged out and logged back in, but nothing works. Mary Miller

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https://community.king.com/en/bubble-witch-saga-2/discussion/477770/my-game-is-frozen

Hi my friend welcome

Sorry to hear you are having this problem could you please answer a couple of questions so we can try and determine why this is happening and hopefully get you back to your last level

Have you changed device from when you began playing bw2

Have you needed to perform an uninstall from when you began playing bw2 💓

Accepted answers

All comments

https://community.king.com/en/bubble-witch-saga-2/discussion/477770/my-game-is-frozen

Hi my friend welcome

Sorry to hear you are having this problem could you please answer a couple of questions so we can try and determine why this is happening and hopefully get you back to your last level

Have you changed device from when you began playing bw2

Have you needed to perform an uninstall from when you began playing bw2 💓

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…