Hi Witches and Wizards! š§āāļøāØ
Weāve shared an update in another thread about the missing lives issue, but I wanted to spread the message here as well to make sure everyoneās informed. Hereās a quick recap of what happened:
Many of you may remember theĀ loading issue where the game got stuck at 62%. After a thorough investigation, the Studio found that this was caused by a duplication glitch, whereĀ lives appeared to increase with each login, even though they werenāt actually being sent. The good news? The issue has been fixed!
To ensure this doesnāt happen again and that the game runs smoothly for everyone, adjustments were needed, which is why you may notice some lives missing. We know itās not ideal, but rest assured this is expected, and itās a step towards a better game experience.
After the fix (October 29), you should receive new lives as your friends send them. However, if you notice issues with lives not coming through, please share the following details:
- A description of the issue and when it started
- Your Game ID
- Game version
- Platform and device youāre using
- A screenshot, if possible
Having these details helps us investigate and resolve issues more quickly. Your collaboration means a lot to us!
