Forty New Levels but unable to play them...

Hello PrettyBubbles and Snow_Rider. I have had enough. 80 new levels and still stuck at 7910. Plus, I screwed up my ipad yesterday just to try to figure out what I can do. There is nothing! So, your app will be offloaded. Thank you for your help but…I just can't anymore! Buh-bye.

Hello PrettyBubbles.i attached a screenshot of my ipad's info.My user ID is 2911699455. My login is via Facebook and I have been playing this game since Day One. I have never been so disappointed in a game as much as this one. I must have written about 20 letters to support in 2024. Why? Too many problems to list. But they( or it) keep telling me to come here. Your app is currently offloaded. It's in my iPad ( documents and data are saved) but in a coma. If your tech team needs to investigate my app,do you need me to "wake it up"? Anyway, I thank you. I honestly did not expect a reply due to the tone of my last two posts(ANGER). Look forward to a happy impossible surprise.

Hi PrettyBubbles. I already did that for Snow_Rider. It changed nothing. It doesn't make sense that I am still able to play Jackelope Tower and Star Bubbles events every Monday but not the new levels. Oh well. Thanks anyway.