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As from this morning the game loads to 74% then crashes.
This has happened before and the only solution was to reinstall the game, which I'm not going to do this time.
Hi my friend this is your first post so we haven't yet had the opportunity to try and help you
Please explain what issues you are experiencing and what device and platform you use to play the game 💓
yeah this is BS game wont connect and nothing helps. Everything else connects but no king games. In desperation I registered (gave up personal info in hopes of getting help). Nope. No love here
Thats good to hear my friend and you are very welcome 💓
Hi @PrettyBubbles Just installed the game update and the game loads. 😀
Thanks for your help.
Hi my friend it is another loading issue that we need to check out your device so can you Please remind me of your device and platform you use along with your ID 💓
thanks - I was informing of an issue I randomly have - I was not expecting it to be added to the list of many issues with the game. The studio is taking way too long to do anything. There must be many, many clients who play this game - going by the bubbles to be collected as a team for a couple of events - we deserve much more attention from the studio.
Please remind me of your device and platform you use along with your ID 💓
Hi my friend I have raised this but I feel it will be a difficult one as it corrects itself it will be hard to for the studio to duplicate it 💓
sometime when I open the game there is nothing there - just the background screen. It usually is okay after I close, wait and reopen the game - but I am sure you have tried this. There are WAY too many issues with this game and too little work or time spent by the studio on a fix 😔
Hi my friend I have not forgot I have already asked is there is yet a solution and when the next game update will arrive as that can contain fixes as soon as hear anything I will let you know
thank you for your patience 💓
Is this going to get fixed?
Maybe let's see what our feedback says 💓
Hi @PrettyBubbles just had a thought. This started about the time the new levels are released. Maybe it´s related
Thank you for confirming 💓
Yes, I'm on 1.171.0.0
That's it? Game Over?
I have that version of the game on a Samsung Galaxy S22 Ultra. I don't know my screen name. Maybe Robbie Runnels. I have a Samsung S9. Game works fine on it. But since you removed the sync between the two phones, it doesn't have the lives or the cheats the Ultra does. Fix the Ultra, please.
To find your version you need to go into your device settings then apps select bw2 it will be at the bottom 💓
As we can´t load the game it´s impossible to find the version number but I presume I´m on the latest version. There are no new updates. The game loads to 74% then crashes there is no screenshot we can take of the problem as the game just crashes.
Hi my friend sorry you are having this problem
Please post your device and what platform you play through
Also your game ID and if possible a screenshot of the issue
Please confirm your game version it should be
1.171.0.0 💓
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Hi my friend we don't currently have a known issue with crashing
Please try clearing the game cache from your device settings then apps menu
you need a minimum of 2gig of free memory and a strong Internet connection 💓
Hi @PrettyBubbles Done all that no change game won't load
Thank you for trying
what device and platform are you using 💓
I´m using Android Version 15 on Pixel 7a
Not sure what has happened to the answers. I can't see them.
I'm playing on Android 15, Pixel 7a
Sorry my friend I forgot to ask for your ID
I can then raise it for you 💓
Hi @PrettyBubbles it´s 6039676118
Thank you my friend I have now raised it 💓
Thank you
You are very welcome 💓
Same issue. Not going to delete and reinstall unless I am going to get all of my cheats.
Hi my friend I have asked for your game version it should be
1.171.0.0
And also a screenshot if you can manage to catch one 💓
I am unable to see boosters on the bottom of my screen. This started several weeks ago. Is there a setting to correct this?
I recently bought a new android phone SG Fold 7. I don't know how to retrieve my saved game from my old Fold 3. The screenshot from my Fold 7 shows my account name and email address.
Even though I receive and accept additional lives, they do not show up in my life "count'"
O meu jogo travou numa fase e eles não liberaram as fases.... E nao sai do lugar o jogo
So, my Android phone hasn't updated with this weeks new levels, again. However, I installed the game on a ipad and that has the new levels. As this has happened before, I know the problem on the phone will be resolved with a game update. Any ideas?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
