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I had over 40 of each potion. I did not loose progress or other items. Just the potions, I still have bubbles to create more
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Hi Witches and Wizards! π§ββοΈπ§ͺ Thanks a bunch for bringing this up. We totally get how frustrating it is to lose your potions. Just so you know, the issue has already been reported to the Studio, and theyβre looking into it.
We really appreciate your patience while the magic brews behind the scenes! We'll keep you updated as soon as we hear more. π«
Hi guys could you please all raise this issue with our customer support by selecting the contact us tab at the bottom of this page and explain
First you will receive an automated email please reply back to this and explain again π
no change in phone or reset one minute they were there and next they had gone. Itβs clearly affected a few people. Can you reinstate them please
yes I have lost all my potions too. I had over 80 between all three. Can you reinstate please
hello,
same happened to me, my count of potions was reseted to 1, lost over 15/20 of each.
I would appreciate some help and feedback from the support.
Thanks !
Bueno, yo nunca tuve mas de dos pasiones π€ pero creo que nunca se me desaparecieron π€·π»ββοΈ
my sparkle shower has also vanished !!
Hi my friend I have already raised this and am awaiting feedback π
all of my potions have disappeared. I had dozens of them. Will they be replaced?
you can also see - we have no option to make the star shower bubbles - or whatever they are called - yet we have all the stars. π€·ββοΈ it is a glitch in the update. I - and I and I am sure others - did nothing to create this but run Kingβs update!
no - same device for 2 years
I have had the same issue - my phone and apps are all updated. It happened after the BWS2 game update yesterday.
Hi my friends did you change device or reinstall π
my potions have disappeared also. Please help return them to us.
