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old iPad and new iPad has my name but not on same level. Can you help me?
User name is Debbie Raynor old iPad on level 3823 and new iPad level 1
please help!
Hi there, and welcome to the Community! 🤗
I am sorry to hear you're having issues with your progress not synching across your devices.
To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can.
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
Dear players, We're aware of an issue where despite beating levels past level 9310, the game pushes you back to level 9310 and leaves you stuck there, without showing further levels, even if you previously had access to new levels. Please be reassured that our Studio is working on fixing the issue and we'll update you as…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
