Alex_The_Witch

Game Expert

Comments

  • Hey there again, @Amanda23170 . If even after passing the Milestone Goodies, the star appears empty and you don't receive the lives like you're supposed to, please reach out to our player support team, as they can help with this kind of issue. To learn how to open a support ticket, check the post below: How to contact…
    in Have not been able to collect 5 free lives at end of episode Comment by Alex_The_Witch January 2025
  • Hey there, @BKARENHOWELL ! In order for this to happen, you will have to reach out to our player support team. To learn how to do so, please check out the post below: How to contact Player Support from the game to report an issue! Our team is available 24/7. Have a great day!
    in I want To Delete my progress and start all over in the game. I havent played in over a year Comment by Alex_The_Witch January 2025
  • Hey there, @carolv10 . Could you please give an example and more details regarding the occasions when some players get Boosters and others don't? There are several events and challenges that offer rewards, so if you're referring to specific ones please let us know. Thanks in advance. Have a great day!
    in Why do some people get boosters and some don't. Seems abit unfair Comment by Alex_The_Witch January 2025
  • Hey there, @superselby . Could you please share more details about the issue you're having? When does this happen? What do you need help for? Is it for a difficult level or a technical issue? Thanks in advance. Have a great day.
    in Why can’t I get help Comment by Alex_The_Witch January 2025
  • Hey there, @elizanufar ! I'm sorry to hear level 8276 is showing a difference in the items that need to be collected from the level you can see available on videos. I understand it can be confusing as to why this happens, but worry not, allow me to explain the process behind this. Our Game Studios are constantly working on…
    in Pet Rescue level 8276 collect 65 items instead of 45 . Comment by Alex_The_Witch January 2025
  • Hey there, @Sandyp7608 ! Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so…
    in No events for almost two months Comment by Alex_The_Witch January 2025
  • Hey there, @nordor ! Are you referring to your Community account profile picture or your Candy Crush Saga account profile picture? Thanks in advance!
    in Intento cambiar foto de perfil y me dice que landoreccion no es valida Comment by Alex_The_Witch January 2025
  • Hey there, @matemba51 . The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting by offering…
    in Ads not showing Comment by Alex_The_Witch January 2025
  • Hey there, @jkrok . If you mean a coupon for Candy Crush Saga obtained through your Google Play Points, that program has ended back in October 18th, 2024, and there are no current plans for it to return. If you're referring to something else, please share more details and a screenshot if you can. Thanks in advance and have…
    in How do I download my gift card? Comment by Alex_The_Witch January 2025
  • Hey there @boluwatifd ! Welcome to the Candy Crush Soda Saga Community! Please check the posts below to find out more on how to play the game: This is what you wanna know when you start playing Soda How to play the different game modes in Candy Crush Soda Saga Have a great day!
    in How to play candy crush soda Comment by Alex_The_Witch January 2025
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