Alex_The_Witch

Game Expert

Comments

  • Hey there @ClaireJ-2 . Hope you're doing well. To recover your progress, please follow the steps below to try and login with your Facebook account on the Candy Crush Soda Windows app: Open the game and reconnect to your account by tapping the "Played before?" button found on the main screen. Choose the option to “Continue…
    in Cannot make in game purchases Candy Crush Soda Saga Comment by Alex_The_Witch April 6
  • Hey there @Appointment . Thank you very much. Could you please try the steps below: Close all apps and restart your device (since you already did this you can skip it if you want, but I would advise to try again, just to make sure all steps are followed in order): You may need to tap Restart > Restart. Check and update…
    in Episode Race Comment by Alex_The_Witch April 6
  • Hey @Laflor . Hope you're doing well. Thanks for tagging me. I'll ask the team about it and see what I can find. Have a great day! :)
    in petopia Comment by Alex_The_Witch April 6
  • Hey there @Apple_Kwok . I hope you're doing well. Congratulations on reaching the currently last level available in the game. I understand you would like to continue playing and I will be glad to provide you with more information. Rest assured though that the adventure is far from over. Our technical wizards in the Studio…
    in Any more level after 7450? Comment by Alex_The_Witch April 6
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Was ist mit Level 4360 (Morgana) Comment by Alex_The_Witch April 6
  • Hey there @kaylajoy ! I hope you're doing well. I understand you're having some trouble recovering your old progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player support…
    in How can I recover the progress I had accumulated for years Comment by Alex_The_Witch April 6
  • Hey there @mycarebear2 ! I hope you're doing well. I understand you're having some trouble receiving Lives in Candy Crush Soda Saga. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our…
    in Not getting gifts or added lives Candy Crush Soda Saga Comment by Alex_The_Witch April 6
  • Hey there @alvarezd5 ! I hope you're doing well. I understand you're unhappy on how the All Stars 2026 tournament unfolded and would like a refund for it. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best…
    in Refund of gold bars Comment by Alex_The_Witch April 6
  • Hey there @Appointment . Hope you're doing well. I'm sorry to hear you're having this issue with your Episode Race. Could you please tell me which device you use to play so I can send the correct troubleshooting steps? Thanks in advance and have a great day!
    in Episode Race Comment by Alex_The_Witch April 6
  • Hey @tammi65 . I hope you're doing well. I'm sorry to hear you're having issues with Pet Rescue Saga on the Windows app. Could you please specify what kind of issues they are? Is it related to your login, or more related to technical issues? If you have a screenshot or video of it I would appreciate it. Thanks in advance…
    in 𝓦𝓱𝓮𝓷 𝓲𝓼 𝓽𝓱𝓮 𝓦𝓲𝓷𝓭𝓸𝔀𝓼 𝓪𝓹𝓹 𝓰𝓸𝓲𝓷𝓰 𝓽𝓸 𝓫𝓮 𝓯𝓲𝔁𝓮𝓭?? Comment by Alex_The_Witch March 30
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