Old account

Question

How can I recover my previous old account?

I can no longer access or playing using my old account. I still have the account ID in numbers.

If I provide this account ID, is it possible to recover my account?

If it is not available, I believe… I will not be able to continue playing this game.

Alex_The_Witch · Answer

Hey there @shyu0418 ! I hope you're doing well.

I understand you're having some trouble recovering your old progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us

Our team is available 24/7. Thank you in advance and have a great day! 🌞