Alex_The_Witch

Game Expert

Comments

  • Dear players, We're aware of this issue where your game app crashes during loading, and the team is currently investigating it. In the meantime, we ask and thank you for your patience in advance. Thank you.
    in ⚙️Under Investigation: Windows app crashing on launch (King loading screen) Comment by Alex_The_Witch June 23
  • Hey there @erinricka42 . Hope you're doing well. I'm sorry to hear you had this issue with level 10021. I understand that your gameplay is being affected. In spite of their best efforts, our Studio team hasn't yet been able to solve this issue, but are still working very hard to get a fix in place for you. Due to the…
    in Level 10,021 is stuck Comment by Alex_The_Witch June 23
  • Hello everyone, The issue with level 5735 has now been fixed. Please restart the game and make sure you update to the latest version. Thank you for your patience and understanding. Have a great day.
    in Is this a big/glitch in level 5735? 🔎 CM EDIT: Resolved Comment by Alex_The_Witch June 23
  • Hey there, @king7385 . Hope you're having a good day. Ah I see! Thanks for clarifying. As you said, this blocker is called Bomb Card and should appear on level 576. The Bomb Card needs to be charged so you can unleash it. You can do this by clearing or by destroying cards. I hope this helps and have a great day :)
    in When the bomb card appear in this game? Comment by Alex_The_Witch June 23
  • Hey there @Cat-13. Hope you're doing well. I'm sorry to hear you're having issues with level 9970. If you feel like you're experiencing a technical issue with it, could you please send me a video of it happening, as well as which device you use to play, so I can send you the correct troubleshooting steps? If it's just a…
    in Estelle How did you get pass level 9970? Comment by Alex_The_Witch June 22
  • Hey there @mel1105 . Hope you're doing well. I'm sorry to hear you're having issues with level 3645. Please check the YT video below by our Mod Lynette: I hope it helps and good luck. Have a great day.
    in Help on lenel 3645 Comment by Alex_The_Witch June 22
  • Hey there @king7385 . Hope you're doing well. The Color Bomb as a Booster should unlock around level 26. I hope this helps, but if you need anything else let me know. Have a great day.
    in When the bomb card appear in this game? Comment by Alex_The_Witch June 22
  • Hey there @nur_islam . I hope you’re doing well. I'm sorry to hear you're unhappy regarding the rewards you got for winning the Color Bomb League, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now,…
    in 🎁 I Became Champion of My League... Did King Forget My T-Shirt? 😂👕🏆 Comment by Alex_The_Witch June 22
  • Hey there @itsmedac . Hope you're doing well. I'm sorry to hear you're having issues with level 13841. I've checked the level on my side and there's been no reports, however, that's not to say there won't be issues happening. Could you please send me a video of it happening, as well as which device you use to play, so I…
    in Level 13841 Comment by Alex_The_Witch June 22
  • Hey there. Hope you're doing well. I understand that you feel the game has become too difficult to play without making purchases. I'm sorry to hear how this is affecting your enjoyment of Candy Crush Saga and I'm here to share more info on this. All levels in our games are designed to be completed without requiring…
    in about the game Comment by Alex_The_Witch June 16
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