Comments
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Hey there! I hope you're doing well. In order not to lose your progress, you will need to create an account. You can either link your Facebook email address to your Candy Crush Soda Saga, or you can register for a Kingdom account with an email address of your choice. Our team can help you with this process, so feel free to…
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Hey there! I hope you're doing well. You can get Unlimited Lives in many ways. By winning them as rewards from events, challenges or tournaments. From the Season Pass, or by purchasing them. I hope this helps, but let me know if you have more questions. Have a great day!
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Hey there. I hope you're doing well. I'm sorry to hear you're unable to make a purchase with Pix. Please note that Pix is a third-party payment method, and we're currently not accepting these kind of payment methods when it comes to Google payment methods. Some regions around the world allow players to purchase in-game…
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Hey there! I hope you're doing well. I'm sorry this keeps happening. For issues like this, please reach out to our player support team, as they have the proper tools to investigate the situation: We're available 24/7. Thanks in advance.
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Hey there! No problem at all, happy to help! Enjoy your day :D
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Hey there! Awesome, I'm very happy to hear, thanks for letting me know! Enjoy it! :D
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Hey there! Thanks for returning my message so quickly, and sending the necessary information. Please try following these steps and let me know if they help: Sign in to your Microsoft account. Update Windows: Go to Settings > Windows Update > Check for updates > Install if available. Update Microsoft Store: Open Microsoft…
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Hey there! I hope you're doing well. I understand you'd like help to reconnect to your account on your new device. For this, please reach out to our player support team, as they have the right tools to help you: We're available 24/7, in Spanish as well. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry you're not getting your rewards. Could you please give me more details about it? Does this happen with all events/challenges? Or just one in particular? Do you see any error messages? Does the game freeze or crash? If you can share any screenshots or video(s) that would help…
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Hey there @bunnie13 ! I hope you're doing well. I'm sorry to hear you haven't received your Gold Bars after completing the Grow your Pet event. Our team's aware of this situation and working on it. In the meantime, I've added 50 Gold Bars to your account (User ID 1787159073). They should be waiting for you next time you…
