Comments
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Hi @JSimpson4, I'm really sorry to hear that! Would you be able to send us your playerID and also describe a bit further what the issue is? If you can provide screenshots that would also be greatly appreciated ☺️ Here's how to find your Player ID
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Hi CassD, the support team has a process to check what level the player was originally at and to prevent abuse.
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Hi @ElenaVorona, So this is not quite what happens. We do not restore the account itself, only the progress! As Raccoon and Magnolia4 has said, we can restore the progress (how many levels have been beaten) but not boosters.
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Hi @malyofrosi1, Would you be able to explain a bit more of what you're asking? There's no way to earn money by playing Soda, however if you've made a purchase and want to request a refund you can contact Player Support by going in your game settings and pressing the "?" button.
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Thank you everyone, I'll take a look a this!
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Hi @mnbruno, I'm sorry to hear that! The boosters you have may disappear if you uninstall your game or login from another device. Is that perhaps what has happened to you?
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Hi Rahimz! We'd be happy to help you out if you can describe the issue you're having further ☺️
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Thank you everyone for filling out the form so far! Just a reminder that we'll get back to you on email if you are chosen to participate 😊
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Hi @Mdgirrl , I'm sorry to hear that! Would you be able to describe the issue a bit more, is the Cake completely gone or is something wrong with it?
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@Pitty_Kitty would you please tag Soda players? ☺️
