Comments
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Hi Jean, This is an issue the King Moderators are aware of this issue and are looking into it. They are also running tests on candy crush for the new HTML5 and this could also be a reason. Thank you for your patience! Jilly
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Hi Tralusaez, This website can be tricky and you'll be able to see the reply but it won't give you the option if you're not logged in. Also once logged in scroll to the bottom of his answer and a reply option should pop up sometimes it takes a minute to load. Hope this helps, Jilly
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Did you go to king.com and try to login?
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Hi Berni, Sorry for the delay. I have requested a reset for your password for king.com. You should be getting a password reset link at the email adress provided above, if you don't, make sure to check in your spam. Then you can login at king.com with your email and password. That should help you get back on track. Let me…
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Shirley, I only wish I knew the answer to that! They don't give us reasons. We're just players like you that help other players in the forum. I HATE timed levels, they only get harder from here. But some I passed without the frustrations of 1710. I wish I could help but the only suggestion that I have which I do myself is…
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Can you give me your email address?
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Okay Lorna, When was the last successful time you were able to log on to CC? I'm going to have you try a couple of things, here we go. Lost your connection to Facebook on an iOS device? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Loading/Crashing issues: iOS:…
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Hi Berni, Thank you for contacting King Care! Do you play through the facebook app or king.com. I see you use a mobile device, is that correct? Let me know and I'll try my best to help you. Thanks, Jilly
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Hi Connie, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly
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Hi Jean-alain, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly
