JillyJill

Pro Player

Comments

  • Hi Hamoudi, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly
    in i didn't get the rewards for the the following Comment by JillyJill March 2017
  • Hi Francis, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly
    in It seems that many players (including me) are having trouble opening gift boxes! And King Care are Comment by JillyJill March 2017
  • Hi Sandra, Thank you for contacting King care! This has been reported to the King moderators and is being looked into. Someone will be in touch with a solution..hopefully! Hang in there! Jilly
    in Not getting reward for candy crush soda levels 1001 and 1005 Comment by JillyJill March 2017
  • Hi Ahmed A, Thank you for contacting King Care! Tell me, when you first started playing, was it through the app or through king.com? Did you ever put in an email address aside from the one you used to sign up with Facebook? I can check it out if you had another email you signed up with. Thank you, Jilly 
    in So SAD i lost all my levels Comment by JillyJill March 2017
  • Hi Nags, Thank you for contacting King Care! I just got updated this week, and Combo is right, 2375 is the last level on mobile until the next update. Not to worry, you're not missing anything, if you'd like to play further levels, use your laptop or PC. Thanks, Jilly 
    in Candy crush saga new levels are not coming up for about 3 weeks now. Stopped at 2375 in my iPhone . Comment by JillyJill March 2017
  • Hi Jean-alain, Thank you for contacting King Care! I'm not sure what you mean by your progress is missing? Do you have a screenshot? https://www.take-a-screenshot.org And a dam? What dam are you speaking of? Are you sure this is Candy Crush we're talking about? Let me know, I'll try and help! Thanks, Jilly 
    in Blocked in dam Comment by JillyJill March 2017
  • Hi Paula, Thank you for contacting King Care! Unfortunately those boosters and lives will remain on the old devices since they are stored locally. The only thing that transfers over are the gold bars (of course, right?) I know it stinks, but that's how it works with new devices. I would just play all your boosters on your…
    in Missing boosters Comment by JillyJill March 2017
  • Hi Paula, Thank you for contacting King Care! Unfortunately those lives and boosters will only remain on the old device since they are stored locally. The only thing that transfers with a new device are the gold bars (of course right?). I would just use them up on your old devices or try to earn new ones on the new device.…
    in Missing boosters Comment by JillyJill March 2017
  • Hi Donna, Thank you for contacting King Care! Try one of these links, I hope they help you fix the issue you're having with th iPad. Technical Issues - iOS devices https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Lost Facebook Connection / Synchronize -…
    in Can't open candy crush on ipad Comment by JillyJill March 2017
  • Hi Shari, Thank you for contacting King Care! Once you break through the lower corner of bricks and reach the frog in order to get him filled up, you move the frog to the middle square of the upper left corner to break the jelly. Don't forget, you can always cross the frog with any color of striped or packaged candy to…
    in How is it possible to get jellies in upper left side on level 1218. Also what does the frog do? Comment by JillyJill March 2017
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