Comments
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Hi Christine, Is it level 75 or 79 that you need help with? Thanks, Jilly
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Hi Marie, Do use candy crush through facebook or the kingdom? Either way if you log in using the email address you used when you did play the game, it should update to your current progress. Let me know how it works out for you. Thank you, Jilly
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Hi Sheryl, Check out this link, see if it's of any help to your situation. https://care.king.com/en/blog/article/important-information-regarding-devices Thank you, Jilly
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Hi duensingb, Here's the story on dream world missing, read the link below, hope it helps! https://care.king.com/en/candy-crush-saga/dream-world-disappeared#entry_81653 Jilly
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Christine, please let us know your status, if anything has worked?! If that doesn't work I got this advice from a King Care associate hopefully it helps: Disconnect from facebook through the facebook app on your tablet. Clear cache on your tablet´s browser (for iOS that´s Safari and it automatically stays connected to…
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Okay, so when you go to login to facebook, which email is at the login?
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Sorry Deborah, I forgot to provide the link! https://care.king.com/en/candy-crush-saga/dream-world-disappeared#entry_81653 Thanks, Jilly
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Hi Marie, There was a recent issue with iOS devices, however it is supposed to be resolved. Check out the link below to see if it is helpful, if not get back to me on this thread, thanks! Jilly https://care.king.com/en/blog/article/important-information-regarding-devices
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Hi Yvonne, Were you first playing through the kingdom and then you connected to facebook? If so, did you use a different email account when playing through the kingdom? Let me know and if not we'll try other options. Jilly
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Hi Diane, Are you asking if you can play more levels on your ipad?? But you are correct, there are more levels on Facebook through your PC or laptop than through mobile. Your only option is to play through your PC or laptop if you want to play further levels. So there's nothing wrong with the devices or updates, that's…
