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I have not been able to play Candy Crush Saga on my iPad for weeks, game crashes and takes me back to menu, so frustrating as I was quite a way on level 1306 help would be appreciated.
Make sure your smartphone and/or tablet have been updated. Every now and then they have software updates that add new features, make them run faster, fix bugs, etc. Most of the apps then also do an update to be compatible with the new software update. There are a lot of apps that want work without doing the software update to your smartphone and tablets
Hi Marie,
There was a recent issue with iOS devices, however it is supposed to be resolved. Check out the link below to see if it is helpful, if not get back to me on this thread, thanks!
Jilly
https://care.king.com/en/blog/article/important-information-regarding-devices
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
