QueenB

Community Manager

Comments

  • Hi @Sweetiepie77 Thank you for reporting this! I would like to share this with the developers but I need a screenshot of the ad in particular showing the X button being hidden so they know which ad to look for. Would you be able to help us with that if this happens again please? Thank you 😊
  • Hi @Starchild20 and welcome to the community 😊 To help us take a closer look, could you please share a screenshot of what you see when you tap the Play button and nothing happens? Also, let us know which device you’re playing on (phone, tablet, or computer)? Thanks!
  • Hi everyone 👋💙 We’re now in Second Chance 1 – Round 2 in Candy Crush Saga All Stars 2026. In this stage: You need to collect blue Candies Must finish 1st place in their Tournament Leaderboard 1st place moves on to Stage 3 – Second Knockouts Wishing good luck to everyone competing in this round 🍬💙 For the exact official…
  • Hi @Deal_One and thank you so much for the nomination 💛 It’s really lovely to hear about your cousin and her Candy Crush Saga journey! Just to better understand and help, could you clarify if she is having issues with her Candy Crush game or if the problem is related to creating or accessing a community account? Happy to…
  • That’s a really good point, and I’ll make sure to share this feedback again with the team as a reminder 😉 Thanks for adding it here and taking the time to explain it 🙌
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you ☺️ Tip: If…
    in Amica Comment by QueenB 11:20AM
  • Hi @Creative_Elsa 😊 Thank you for taking the time to explain this so clearly. There’s a lot in what you shared, and it’s really helpful to read. It’s interesting to hear that you don’t notice the level objectives and focus more on choosing your boosters before starting. That already tells us a lot about how you approach a…
  • Hi @Carol-38 🤗 Just wanted to come back to you with a quick update after sharing your suggestion with the team. Your idea actually sparked a really interesting discussion around the Lives feature and how clear it is for players today. There was a lot of agreement that this is an area where things might not always be…
  • Jumping back in here because your answers are super interesting 👀 [info callout] If you're new here in the Community - We would love to hear from you too 😃 We’ve seen a mix of players who: Always check the objective before starting And others who just jump straight into the level Now we're really curious about this: 👉 Has…
  • Hi @melindaleow 😊 Welcome to the Community! I understand how worrying it is when your progress doesn’t show up on a new device so let’s try a few quick things first: 1. Make sure you’re logged into the correct Facebook account Sometimes this is the main reason so double check it’s the same one you used before. 2. Restart…