QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3383958#Comment_3383958 Thank you for sharing this Carol, really appreciate how clearly you’ve laid it all out, especially the shift you noticed in the rewards and how it’s landing with players. Whether it’s “official feedback” or not, it’s still incredibly…
    in Have I missed something re the Chocolate Box Comment by QueenB August 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3383964#Comment_3383964 The next stage is expected to start at 9:00 AM Central European Time (CET), that would be around 3:00 PM in Malaysia (MYT) 🇲🇾, give or take a few minutes depending on your local time zone settings.
    in 🎡 Prize Palooza: Let the Tournament Begin Comment by QueenB August 18
  • ⚠️Update: Round Progression Messaging Error We've seen some confusion around players who qualified for the next round of Prize Palooza, but received a message saying they didn’t make it. If this happened to you, we’re really sorry for the mix-up as this was an error in the end-of-round messaging. If you’re 100% sure you…
    in 🎡 Prize Palooza: Let the Tournament Begin Comment by QueenB August 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3383869#Comment_3383869 Thanks for confirming your correct Game ID! So, I checked with the team about what happened during the Prize Palooza round. It turns out that everything went through correctly on your side, but the game accidentally pulled the wrong…
    in 🎡 Prize Palooza: Let the Tournament Begin Comment by QueenB August 18
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3383878#Comment_3383878 Hi @teeweiping 👋 Thanks so much for sharing all the screenshots and context, I completely understand how frustrating that must’ve felt after putting in the effort to reach the top 2 😞 I’m going to pass this on to the team behind the…
    in 🎡 Prize Palooza: Let the Tournament Begin Comment by QueenB August 18
  • Thanks everyone for sharing your feedback on this. I’ve passed it on to the studio, and they confirmed this is part of a test they’re running with some changes to the loading screens, both when opening the app and before playing a level. They mentioned the new design actually has shorter animations than before and it’s…
    in I despair Comment by QueenB August 14
  • https://community.king.com/en/candy-crush-saga/discussion/505276/about-the-community-ui Thanks for sharing this Techz 😊 When you say the profile area becomes “bigger,” are you referring to how user info appears on thread pages (like avatars, post count, etc.) or something else on the main page layout? Would love to…
    in About the community UI Comment by QueenB August 13
  • https://community.king.com/en/candy-crush-saga/discussion/505774/im-giving-up-in-contests Hi Techz, I’m really sorry to hear you had issues participating in the contest 💔 So are you telling me that when you tried to attach screenshots in the comment section of the contest area, you got an error message saying it wasn’t…
    in I'm giving up in contests. 💔🥀 Comment by QueenB August 13
  • https://community.king.com/en/candy-crush-saga/discussion/505699/game-is-linked-to-wrong-facebook-account-and-i-have-logged-out-and-still-won-t-connect Hi suzannef and welcome to the Community 👋 If your game is still connecting to the wrong Facebook account, here’s what you can try: Log out of the game completely. Open the…
    in Game is linked to wrong Facebook account and I have logged out and still won’t connect Comment by QueenB August 12
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3379896#Comment_3379896 Hey Butterfly83 🦋, Out of curiosity though, is there anything in particular that’s made you drift away from King games lately? We’re always looking to understand what keeps players coming back or what’s missing so would love to hear…
    in 🎡 Prize Palooza: Let the Tournament Begin Comment by QueenB August 12
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