Comments
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Welcome to Soda Community @ludup I am very sorry about the pink door. This is reported to the Studio and they are still investigating it. New levels will be released Friday; Windows devices are ahead of mobile devices.
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https://community.king.com/en/candy-crush-soda-saga/discussion/469333/aufgehaengt Hello @pejonedardanis I am sorry that your game froze 😕 Please visit the Help Center article about the freezing: Technical & Connection issues Select your device type at the top (Android, iOS, Windows, Amazon) scroll down and find topic "why…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160417#Comment_3160417 Glad to hear that @steventseng 😊 Happy Sodalicious evening/night
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160375#Comment_3160375 But if you click the golden King logo, don’t you see the option to log out? (I copied your screenshot and edited the arrow) ⬇️
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https://community.king.com/en/candy-crush-soda-saga/discussion/469091/need-refund-of-21-19-21-19-for-2-days-of-play-with-game-that-wont-allow-me-to-advance Hi @Cathy_Thompson_L Community cannot deal with purchase issues because the query includes your personal details, but Player Support can! If you happen to play on a…
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https://community.king.com/en/candy-crush-soda-saga/discussion/469094/i-have-lost-my-progress-why Welcome to Soda Community @kelly26 Sorry to hear you lost your progress! Please visit these articles how to find your progress back: ➡️ How to get your progress restored ➡️ More articles on the game progress in Help Center Let…
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https://community.king.com/en/candy-crush-soda-saga/discussion/469172/daily-log-doesnt-transfer-with-profile-to-new-phone Sorry to hear this @TxBourbonAnne Although your game progress and gold bars are recorded on King's servers, streaks such as Daily Bonus and boosters are stored in your device's memory. This means if you…
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https://community.king.com/en/candy-crush-soda-saga/discussion/469171/cant-return-to-title-screen Hi @steventseng Hmmm I’m not sure how to understand, sorry. Which virtual button do you mean? 🤔 Do you mean the blue gear? Do you have a screenshot what you saw when the button was working? If I tap the blue gear, then tap the…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160064#Comment_3160064 Hi @Teggles227 No I don’t think you can solve the problem by doing that. I know the Studio is investigating this, and it is happening on different devices. I thought it was an Android thing but the Studio found out it’s on Apple…
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https://community.king.com/en/candy-crush-soda-saga/discussion/469109/how-can-i-get-free-play-back-with-the-ads Welcome to Soda Community @mikaboo I am sorry to read that the ads have stopped appearing in your game 😕 The ads feature is part of a test group. This means that some players will see ads and some players won't.…
