Candy Crush Soda Saga

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Candy Crush Soda Saga

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Can't return to title screen

There is a problem with my CCSS game.

When I press the "virtual button" on my phone, I usually return to the title screen, where I can log out or log in. Now, the ''virtual button'' is unresponsive and I can no longer switch accounts.

I have tried shutting down and restarting, clearing cache, updating... etc., but the problem still exists.

Does anyone have this kind of problem?

Screenshot_20240923_180508_Multiple Accounts.jpg

Accepted answers

All comments

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160417#Comment_3160417

Glad to hear that @steventseng 😊

Happy Sodalicious evening/night

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160409#Comment_3160409

Thanks for your answer, I have found a way to log in to account 2.

Candy Crush Soda_2024-09-23-22-32-22.jpg

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160375#Comment_3160375

But if you click the golden King logo, don’t you see the option to log out? (I copied your screenshot and edited the arrow)

⬇️

steventseng

I can't get to this screen.

steventseng

When I enter other pages, I can press the "virtual return key" to return to the previous level, but I cannot return to the top level ''title screen''.

Screenshot_20240923_215516_Candy Crush Soda.jpg

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160333#Comment_3160333

Thank you for your reply. When I click on the "Blue Gear", this screen appears and I can't find a way to log out.

Screenshot_20240923_215151_Candy Crush Soda.jpg

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/469171/cant-return-to-title-screen

Hi @steventseng Hmmm I’m not sure how to understand, sorry. Which virtual button do you mean? 🤔 Do you mean the blue gear? Do you have a screenshot what you saw when the button was working?

If I tap the blue gear, then tap the King logo then I can log out. Is that what you mean?

BossKing

https://community.king.com/en/candy-crush-soda-saga/discussion/469171/cant-return-to-title-screen

Hello @steventseng Welcome to King Community. Someone from our expert team will get back to you with an update at their earliest convinience. Thanks

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

BossKing

https://community.king.com/en/candy-crush-soda-saga/discussion/469171/cant-return-to-title-screen

Hello @steventseng Welcome to King Community. Someone from our expert team will get back to you with an update at their earliest convinience. Thanks

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/469171/cant-return-to-title-screen

Hi @steventseng Hmmm I’m not sure how to understand, sorry. Which virtual button do you mean? 🤔 Do you mean the blue gear? Do you have a screenshot what you saw when the button was working?

If I tap the blue gear, then tap the King logo then I can log out. Is that what you mean?

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160333#Comment_3160333

Thank you for your reply. When I click on the "Blue Gear", this screen appears and I can't find a way to log out.

steventseng

When I enter other pages, I can press the "virtual return key" to return to the previous level, but I cannot return to the top level ''title screen''.

steventseng

I can't get to this screen.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160375#Comment_3160375

But if you click the golden King logo, don’t you see the option to log out? (I copied your screenshot and edited the arrow)

⬇️

steventseng

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160409#Comment_3160409

Thanks for your answer, I have found a way to log in to account 2.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3160417#Comment_3160417

Glad to hear that @steventseng 😊

Happy Sodalicious evening/night

The bubblegum troll is casuing trouble
it’s genuinely annoying me how i keep failing these levels because i cant use any gold bars fix this!!!!!!!!!!!!!
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Welcome! 👋

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Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

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