Question which game are you playing ? Did you save the game at anytime? If you set up on account with kings games you should just download the game again and it should be the game youve lost ok i hope thus helps if not contact kings games
Iam way behind you only got 39 and you acheived that amount amazing but i thick its to many and your medals should of been complete when you got to 20000 why do you think carry on the great work