Hi there! After many attempts trying to send support the video I posted here that was removed I think they may have finally received it but stopped replying to me. I haven’t heard any updates from them since a few days ago but this morning my Grandmother mentioned that the issue seemed to be better so maybe they got it…
My Grandma’s game has been doing that as well as mine. As soon as you close the ad it’s just completely frozen and you are forced to close the game. I don’t think it’s any particular ad that is the issue because it happens with different ads. It seems like it could be a game issue on their end if it’s happening to more…