Cezdiamond

Community Manager

Hi there- Thanks for posting on King Care. I'm delighted to see that you've discovered the latest and most exciting adventures of Stella and friends in Bubble Witch Saga 3.The avatar picture that is assigned to you in the game will vary according to how you are connected. If you are connected to Facebook then your Facebook…

Hi Mint- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…

Hi Bud- Thanks for posting on King Care. Welcome to the community. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain features and test them on different platforms. The Sugar…

Hi Kat- Thanks for posting on King Care. I am sorry that you have been experiencing a problem passing level 2060. This level is timed, did you play for the entire 90 seconds? What was the end of level message? Please could you share a screenshot of your game board so that we can take a look? To add an image please click on…

Hi Cindy- Thanks for posting on King Care. I am sorry that you have found this level a little tricky. Jellies can be layered so although it may appear that there is only one Jelly left there may be a sneaky one hidden underneath. Here is a video of a player passing level 353 that may help give you some pointers.…

Hi Jaelyn- Thanks for posting on King Care. Let's get you back on track. Are you playing on a mobile device? If yes, please let me know which model and I will send you some troubleshooting steps. Have a sweet weekend!

Hi Ken- Thanks for posting on King Care. Welcome to the community. There are currently 2360 levels available play on Facebook. At present we do not have a record of all of the highest scores for these levels, but we have many players who are currently on the last level and have never bought any in game items! We would love…

Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! Please could you try these steps? -Delete the Facebook app and the game app on your device again -Close all tabs in Safari and clear the browser cache by going to Settings >…

Hi Laura- Thanks for posting on King Care. I am sorry that your mother has been experiencing a problem with her iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread…

Hi Regina- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem fully loading Candy Crush Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…