Cezdiamond

Community Manager

Comments

  • Hi Frankydow, Dirk Van Leuven, Mephistopheles and LostLevelsMisery I will send you all messages too :-) 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi Smit- Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back to me we can…
    in Gold coins deduction went wrong Comment by Cezdiamond March 2017
  • Hi Whitney- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in I lost all of my progress when I upgraded my phone. How do I resolve this? Comment by Cezdiamond March 2017
  • HI Sandy- Thanks for posting on King Care. I am really sorry that you did not receive your Extras. I can understand you disappointment :-( Let's make things right again! I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As…
    in I have paid £15.99 for a mystery deal but have only received the 100 lives and none of the extras. Comment by Cezdiamond March 2017
  • Hi Rick- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in How do I restore my levels Comment by Cezdiamond March 2017
  • Hi Merve- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in My progress was lost Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your rewards. I can understand your frustration. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As…
    in 2 problems candy crush, Comment by Cezdiamond March 2017
  • Hi Kate InCrisis- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost all progress Comment by Cezdiamond March 2017
  • Hi Cindy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Please also see our list of recommended devices to be sure that yours is fully…
    in How can i stop my games from closing without warning? Comment by Cezdiamond March 2017
  • Hi Pamel- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Have you tried to play on another browser? Let's get you back on track! Please can you follow our troubleshooting steps here:…
    in Candy Crush Saga doesn't load anymore and hasn't for at least a week. Comment by Cezdiamond March 2017
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