Candy Crush Saga

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I have paid £15.99 for a mystery deal but have only received the 100 lives and none of the extras.

I have paid £15.99 for a mystery deal but have only received the 100 lives and none of the other bits. I also paid £6.99 for the Dainty Bundle with the same result - lives but no extras. Please look into this as I will want a full refund if you cannot sort it out.

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Cezdiamond

HI Sandy- Thanks for posting on King Care. I am really sorry that you did not receive your Extras. I can understand you disappointment :-(

Let's make things right again! I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

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Cezdiamond

HI Sandy- Thanks for posting on King Care. I am really sorry that you did not receive your Extras. I can understand you disappointment :-(

Have a lovely week!

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks