Comments
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Hi there, To receive the best possible assistance, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hi there, If your purchase is missing, please reach out to our Player Support team with a screenshot of your payment receipts via game app or via https://soporto.king.com/ and our team will be able to assist you further. Have a nice day!
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Hi there, Golden Tickets are earned by completing hard levels and once you earn 8 Golden Tickets, you're presented with a time limited in-game offer that you can purchase. Have a nice day!
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Hi there, To receive further assistance, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day ahead!
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Hi there, I understand your concern about the video adverts feature in Candy Crush Saga no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not…
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Hi there, To receive assistance with this, please wait for our team to respond to your ticket. You will be able to receive the best assistance in the ticket you have opened. Have a nice day ahead!
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Hi there, To receive assistance regarding your Gold Bars, please reach out to our Player Support team via game app or via https://soporto.king.com/ have a nice day!
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Hi there, I understand your concern about not being able to load into your game. While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the…
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Hi there, To learn more about recovering your in-game progress, please check our article here: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-my-levels Have a nice day!
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Hi there, I want to inform you that our team has checked your account and your in-game progress is indeed saved with the Facebook account you're currently using. As a disclaimer, please never share your login credentials or email address. I wish you a nice day ahead!
