Janger Level 2

Thanks KimElston for your help but unfortunately there is no phone support and the customer support online just sends out a generic response to go to the help section or community forum. Due to the circumstances right now I believe that human interaction help is not available at this time. Hope you are well and have a…

LadyRaffie, I need your help again. I was playing Bubble Witch Saga 3 and the ghost Billy appeared with the key saying I had the key to the Mystery Chest and then said Bye. I never see the chest and he keeps appearing saying the same thing. This is a glitch for sure. I followed the instructions to clear the cache in my…

I received an email from support where they told me to go to the help center to answer my burning questions or go to the community for answers. Not too happy about that response because I have done that and still haven't received any boosters back that I earned by winning fairy races and playing the group flowers games to…

Thank you KimElston. I am on Windows 10 when I ran into this glitch. I cleared out the cache but it didn't work. Billy would pop up and say he has the key but I never saw the treasure chest. After every time I finished a level he would pop up again. This glitch is what caused me to lose all my boosters. Like I said, the…

I have great news QueenRaffie, everything is good now! I am ready to go and I wanted to let you know all is well. Thank you so much for your help. Can you thank Tech support for me on my behalf? I am so grateful for all you have done and that they have done as well. Again I say that King has the best customer service and…

Hi again QueenRaffie, I just went back in the game and most of the boosters are now back. The only issue now is I had 33 stereo bolts and 33 sparkling blasts in one account and 18 sparkling and 16 stereo in the other account. Can we add them back in? Is there a way to check the gold bars to see if they are correct even…

QueenRaffie I noticed that I did receive a few boosters but not all of mine I bought. Also, I did not receive my gold bars from the closed account. I wrote down, believe it or not, the number of my boosters if needed. It was from last week so it is not accurate. Does Tech Support need it or can they look it up? I can't…

Thank you QueenRaffie. Can they restore my boosters that I lost when I uninstalled then re-installed the game? That is why I was so afraid. It was funny because I did not lose my bars in both accounts only the boosters in both accounts. Weird.

Can someone help me please? Tech Support did not move my bars or boosters. I did what I was told to by uninstalling then re-installing the game but now, unfortunately I have lost all my boosters. All of them are gone in both accounts. My bars are still there in both accounts but now I have no boosters at all. I have bought…

Hi again QueenRaffie, I did force stop wait 10 seconds and reopened it but neither account has been changed. Maybe it just takes time after Tech Support moves the bars and boosters. Thanks!

Thank you QueenRaffie for always responding so quickly. I appreciate your help so much. I am trying to reset the game on Windows 10 Microsoft Store but I don't know how to. Any suggestions? The Windows 10 account is the one I am trying to close and reset to 0.

Hi QueenRaffie, I have noticed that Tech Support has not moved my bars and boosters yet so I thought I would ask you how long does it take? 

Thank you so much QueenRaffie and Tech Support! I have no problem with just moving bars and boosters. I would like to set to O and move the bars and boosters from the ID# 10507690022 into ID# 102235110828. This would work perfectly for me. I think the customer service to King and Bubble Witch Saga 3 is superb. Every…

Thank you QueenRaffie. If it can't be done then that is okay with me. I am just getting tired of having to replay levels on both accounts. I have both ID's so thank you for sharing with me how to find them. First one is under my gmail account. The ID is #10507690022. The second one is under my yahoo account. That ID is…

I have noticed when I have played on Windows 10 and my Android that sometimes you have to get out all the way to the play button again and then go back in again and then Maggie should show up. My only issue is that everyday I get from Maggie the star dust daily booster like 4 days in a row. Not sure why. Hope this helps…

This issue has been resolved. Happy to say that I did not receive my 20 gold bars but now they have been put back in my bank. They were very nice and apologized for this issue. Thank you King!

Good News! I heard from King concerning my issue and it has been resolved. They were very nice and they were very apologetic. Great company as far as I am concerned. I am very happy. Thank you King!

I just looked at my purchase history and noticed that my 4 Gold Ticket purchase only gave me 15 gold bars when I thought it was supposed to be 20 and my Piggy Bank purchase was only 20 Gold Bars when I thought I was to get 50. If that is correct,then disregard my question but if I was right in thinking I was supposed to…

I really love Bubble Witch Saga 3 more than the previous two. My only issue is the Morgana levels. They are way too difficult in achieving three stars. I have used the Golden Hat Booster as well as the Magic Beam and also reached the top with only 4 or 5 bubbles left and still unable to achieve three stars. If the goal is…

I know it has been said before but I would like the Game Studio to understand that when we, the players of the game, are playing the Morgana levels that it is impossible to reach 3 stars on them even when we use the Gold Witch Hat booster along with other boosters. We are only able to get two stars using these boosters.…