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  • Hi Dani- Thanks for posting on King Care. I am sorry that you have been experiencing a problem playing on your iPhone. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
  • Hello bonniebarich & Jcamaya, Thank you for contacting King Care! I'm sorry to hear you're having trouble connecting to Candy Crush. Please read through this thread and try these tips to hopefully get you back on track with the game: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios Hope this helps you…
  • Hi Jilly, I'm having the same problem on my iPhone6. Device and app software are up to date and I've restarted my device so there is more to this issue than following the tips in the link you provided. I get the orange king screen, then it changes to a blue king screen then it just goes back to my home page. This issue…

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