JustPlaying

Hi Christina, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?

in Popcorn balls are not being made Comment by JustPlaying April 2018

Hi Kevin, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience

in Liga Soda Comment by JustPlaying April 2018

I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?

in Again misty Is not released after finishing level 5 in the quest Comment by JustPlaying April 2018

Hi Cristina, For Spanish support please look here: https://care.king.com/es/ I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

in Reembolso de dinero por compra indebida Comment by JustPlaying March 2018

Hi Diana, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience You can go to level 1 logging out of your current account and creating a new King login

in Como puedo volver al nivel 1 Comment by JustPlaying March 2018

Hi Meghan, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem? Were you using a facebook or king login? Try looking at this: https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

in How do I get my game progress back? Comment by JustPlaying March 2018

Hi Shells, Are you still having this issue? How are you logging into the game? (King or Facebook account) If you log in with that account on a different device or on facebook what level do you start at? https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

in Lost levels. Have done as suggested but no luck Comment by JustPlaying March 2018

Hi Dheerej, Please look at this FAQ to help restore your levels: https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

in I lost my completed 737 levels and was playing level 738 when my laptop crashed. Pls help me recover Comment by JustPlaying March 2018

Hi Isabell, If you were logging in with a Facebook or King account your progress is saved so you can continue on any device. Please see this for changing devices: https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device Thanks!

in Why the game(set,play) Candy Crush Soda does not work on my mobile(portable)? Comment by JustPlaying March 2018

Hi Angela, Please check out this blog on levels changing: https://care.king.com/en/blog/article/levels-keep-changing Thanks,

in Level 721 only got 36 moves not 40 Comment by JustPlaying March 2018

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