JustPlaying

Royalty

Hi Neleh1110, For more info on the Piggy Bank see here: https://care.king.com/en/blog/article/what-is-the-piggy-bank Thanks,

Hi Denise, Are you still having this issue? What is the device you are using and are you playing on Facebook or on an app? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Hi Susan, If you were logging in with a Facebook or King account your progress will have been saved on the servers. You should be able to reinstall the app and log in with the account you used before. https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

The game saves either local (not saved outside your phone) and on Facebook or King servers. Try logging in with your Facebook or King account.. you may have been logging in and saving https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

Hi Carla, Thank you for posting on King Care. You will need to log in with the same account you were previously saving to before. (Facebook or King) Please see here on how to log in. (not a new device but new install so same reconnect info) https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device Thanks

Hi Josilene, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem? Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience Or…

Hi Jairo, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem? If so please post it here: https://care.king.com/es/

Hi SodaAddictShame, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?

Hi Lisa, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?

Hi Rachele, I am sorry for the delay responding to your question. Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience