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Kevin_

Game Expert

Comments

  • Hi @LisaC1969, thanks for the information, can you let me know what is preventing you exactly from participating? Are you getting any message? It would help if you can share a screenshot.
    in Is anyone else having issues with not being able to play the Cake game? Comment by Kevin_ January 31
  • Hi @minnikins, I am sorry to hear that you are unable to send/request lives, could you please let me know what is preventing your from exchanging lives?
    in Request or receive lives? Comment by Kevin_ January 31
  • Hi @carura, I am sorry to hear that you have not gotten extra challenges during this time. Please note that special events are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. I recommend…
    in Zusätzliche Herausforderungen Comment by Kevin_ January 31
  • Hi @Akosuah , I am sorry to hear that you are having trouble with level 1270 and clearing the path for the bear. Do you mean perhaps that your game crashes and you have to start again, or what does it exactly that prevents you from completing it? It would also help if you have a screenshot of what you see. Thanks!
    in Stuck at episode 1270 Comment by Kevin_ January 31
  • Hi @JDogg96 and Welcome to Candy Crush Saga community! Unfortunately as you expected, it is not possible to end the challenge earlier. However since you have a few day left yet, perhaps on the upcoming days you can skip to new tasks and get one that you can achieve before the challenge ends. Have a sweet day!
    in Is there a way to end a chocolate box earlier than the time limit? Comment by Kevin_ January 31
  • Hi @NZOzzie , I am sorry to hear that you are having trouble with accessing the lives envelope after re-opening your game. Would you be so kind as to let me know what exactly occurs when you try to open the envelop?
    in Not opening at first Comment by Kevin_ January 30
  • Hi, @LisaC1969 , Do you mean that the feature is not showing in your game or is something preventing you from participating? Please note that, if it is missing we have created this post to share more information My Bake-A-Cake Event Went Missing! (Being Investigated)
    in Is anyone else having issues with not being able to play the Cake game? Comment by Kevin_ January 30
  • Hi @Frankiss and Welcome to the Candy Crush Saga Community. Could you please describe a little further what trouble are you facing? What are you trying to claim?
    in Chocolate bar Comment by Kevin_ January 30
  • Hi, thanks. Could you please share a screenshot of what you are to see when this happens please.
    in Gold chocolate box is frozen. Comment by Kevin_ January 25
  • Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…
    in Fair 公平性 Comment by Kevin_ January 24

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