Lola_Pop

Community Manager

Comments

  • Hello @purplewiccan65 ! You're absolutely right, the Community is the place to get support...it's just that your question got lost- I'll move it to the Players' Corner and please let us know which game you need help with- is it Candy Crush Saga? Please accept our apologies for the delay!
    in What do I do? Comment by Lola_Pop November 2022
  • Oh, @hudus ! I'll ping the Studio again, they were investigating this but I don't know if they found something about it. I'll tag our amazing @Minatozaki , maybe she knows more about it 😊 About the freezing issue and about the fact that some icons disappeared- that looks more like a technical or a connection issue. Please…
    in Any idea? Comment by Lola_Pop November 2022
  • Hi @SARAF30 ! You can learn more about Royalty HERE 😊
    in 💬 Need to talk in private to a moderator or Community Manager? Write here! Comment by Lola_Pop November 2022
  • That's very helpful, @hudus , thanks a lot! I have forwarded this information to the Studio, and I'll let you know as soon as I have any news ☺️
    in Any idea? Comment by Lola_Pop November 2022
  • Hello @IcePrincess9999! There is no way to get the fix to your game if you don't reinstall it, I'm afraid. Gold Bars and levels will be there after the reinstallation (please make sure you're playing on a King or Facebook account), Boosters might be lost. Some Apple users store them in their cloud, and that way they can…
    in My game is crashing (31.10.2022)- Solved! Comment by Lola_Pop November 2022
  • Hello @hudus! We asked the Friends Studio about that, and they'd need to know the exact level. Was it 1629? Can you please tell us the next time it happens? Thanks a lot, and thanks @DieOmimi for reporting it!
    in Any idea? Comment by Lola_Pop November 2022
  • Hello @karhwl and welcome to the forum! We don't know what the future holds, but the Candy Crush Jelly Saga team is always working to make the game fun, engaging, and challenging, so you can expect some new fun features to replace the Royal Championship. We'll keep you posted in the Community!🤗
    in Update on Royal Championship's Future Comment by Lola_Pop November 2022
  • Hello @lasser ! Are you looking for your Community badges? If so, have you posted a screenshot of your map on these threads here? Level 10,000 badge Level 12,000 badge For questions on the Royalty site, please log in to your Royalty account on Royalty.king.com and go to 'Provide feedback' in the side menu. You can then…
    in Have not received my level 10000 badge Comment by Lola_Pop November 2022
  • Hello @kev5400 ! Have you sent an email to our Player Support team? They will be glad to help you out 😊
    in My game is crashing (31.10.2022)- Solved! Comment by Lola_Pop November 2022
  • @PummyRaj 😊
    in My game is crashing (31.10.2022)- Solved! Comment by Lola_Pop October 2022
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