MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Ellie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in why my level in candy crash saga reset to level 9? Comment by MarkHawk February 2018
  • Hi Tuberry, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in How can i recover my candy crush saga that was mistakenly removed from my phone device? I just regis Comment by MarkHawk February 2018
  • Hi Bonnie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Levels lost Comment by MarkHawk February 2018
  • Hi Pumpkinjr09, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I upgraded my Phone lost my levels. Comment by MarkHawk February 2018
  • Hi Magdalena :-) The sidebar is integrated on the site and can't be removed. If you're running tight on screen space then try using the full screen function in your browser (the F11 key) If you don't want to see the sidebar then simply drag the browser window a bit to the side of your screen. How many lives do you have…
    in Hi King :) Comment by MarkHawk February 2018
  • Hi Margarita, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in I signed into Facebook and lost all my progress Comment by MarkHawk February 2018
  • Hi Celia, I've just seen that no one has replied to your question. Please let me know if the issue is still there and I'll do my best to help you out :-) - Mark
    in I was playing farm hero and purchase additional moves and was charged twice and only got five moves Comment by MarkHawk February 2018
  • Hi Andra, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Lost progress Comment by MarkHawk February 2018
  • Hi Kirsty, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
    in Lost progress Comment by MarkHawk February 2018
  • Hi Keenly, Thanks for getting in touch :-) I think the easiest way to find the offers for Gold bars and Boosters are by starting the game(s) and then proceed to the purchase window - from here you can see all current offers together with how much they cost. I hope you get a good overview for your project :-) Kind regards,…
    in Special Offer Comment by MarkHawk February 2018
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